Terms of Service
Last updated: October 26, 2026
1. Acceptance of Terms
By accessing or using Nerpa, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use the service. Nerpa provides conversation capture, transcription, note organization, and meeting analysis tools.
2. User Responsibility and Consent
IMPORTANT: You are solely responsible for compliance with all laws and regulations regarding the recording of meetings or conversations. You must obtain express consent from all participants before initiating a recording through Nerpa. Nerpa disclaims any liability for unauthorized recordings.
Nerpa may also connect to calendars and meeting sources that you authorize. You are responsible for the permissions you grant and for ensuring that the accounts, feeds, and meeting links you connect are yours to use or are otherwise properly authorized.
3. Account Registration and Billing
To use certain features, you must register for an account. Nerpa has a Free plan and paid plans: Monthly and Yearly are subscriptions that renew every billing period until you cancel, and Lifetime is a one-time purchase that gives you access for as long as Nerpa is offered, including the monthly AI credits of the plan. Each plan includes AI credits that renew every month; unused credits do not carry over. One AI action (a question to the AI assistant, or a regenerated summary or title) uses 1 credit, and the automatic AI processing of a new recording (corrected text, title, summary) uses 2 credits. Recording and transcription on your device do not use credits. If your credits run out, recording and on-device transcription keep working, and AI features resume when your credits renew or you change plan. We may apply reasonable fair-use limits to AI usage. All refund terms are described in our Refund Policy.
4. Intellectual Property
You retain all ownership rights to the audio and text generated from your usage of the service. Nerpa retains all rights to the underlying technology, interface, and branding. We grant you a limited, non-exclusive license to use the service for its intended purpose.
5. Limitation of Liability
Nerpa uses automated transcription and note-generation tools. While we strive for high accuracy, we do not guarantee that transcriptions or summaries will be 100% correct. Nerpa is not liable for any damages, loss of business, or errors resulting from the use of AI-generated content.
6. Termination
We reserve the right to suspend or terminate your account if you violate these terms, including but not limited to illegal usage, harassment, or attempted security breaches of our systems.
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Nerpa operates, without regard to its conflict of law provisions.
8. Contact
Questions about our Terms of Service should be sent to legal@nerpa.work.
